Consumer Services

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Consumer Protection

Adult Protective Services Hotline
(866) 800-1409
(888) 206-1327 (TTY)
Senior Helpline (800) 252-8966
www.state.il.us/aging

Chicago Better Business Bureau
(312) 832-0500
www.bbb.org/chicago
Hours: Monday-Friday: 8 a.m.-5 p.m.

Consumer Product Safety Commission
(800) 638-2772
Bethesda, MD 20814
www.cpsc.gov

DBR Chamber of Commerce
945-4660
405 Lake Cook Rd., Suite A 201, Deerfield
Fax: 715-9129
www.dbrchamber.com
Hours: Monday-Thursday: 9 a.m. to 4:30 p.m.
Friday: 9 a.m. to 1 p.m.

Food and Drug Administration (FDA) (888) 463-6332
Complaints/Inquiries (312) 353-7840
Emergencies (866) 300-4374
www.fda.gov

Illinois Attorney General’s Office & Consumer Fraud Division
(312) 814-3000
100 W. Randolph St., 12th Floor
Chicago 60601
Toll Free (IL) (800) 386-5438
Toll Free (Spanish) (866) 310-8398
TTY (Toll Free IL) (800) 964-3013

Springfield Toll-free (800) 243-0618

Senior Citizens Consumer Fraud (800) 243-5377
www.illinoisattorneygeneral.gov/consumers

Illinois Commerce Commission Consumer Protection Bureau
Consumer Complaints (800) 524-0795
IL Commerce Commission (312) 814-2850

Illinois Department of Human Services
(800) 843-6154
www.dhs.state.il.us

Illinois Department of Insurance
(866) 445-5364
insurance.illinois.gov

Illinois Department of Revenue
(800) 732-8866
tax.illinois.gov

IL Retail Merchants Association (IRMA)
(312) 726-4600
19 S. La Salle, Ste. 300
Chicago 60603
(800) 572-5044
www.irma.org

Job Center of Lake County Illinois
377-3450
www.lakecountyjobcenter.com

Lake County Health Services
377-8000
(Information Administration)
3010 Grand Ave., Waukegan 60085
health.lakecountyil.gov

USPS Inspection Service
(877) 876-2455
www.postalinspectors.uspis.gov

Medicare Hotline
(800) 633-4227
www.medicare.gov

National Runaway
Switchboard (773) 880-9860
Toll Free: (800) RUNAWAY
(800) 786-2929
1800runaway.org

Pads Crisis Services
689-4357
www.padslakecounty.org

American Association of Poison Control Centers
(800) 222-1222
www.aapcc.org

Social Security
(800) 772-1213
www.ssa.gov

Consumer Information

Secretary of State Driver’s
License Division (800) 252-8980
Deerfield Park Plaza, 405 Lake Cook Rd.
Deerfield, IL 60015
(312) 793-1010
www.cyberdriveillinois.com

Hours: Monday, Tuesday, Thursday and Friday: 8:30 to 5 p.m.
Wednesday, 8:30 to 5:30 p.m.
Closed Saturday and Sunday

Illinois Emissions Control
(844) 258-9071
580 Bond St., Lincolnshire

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Publications

Chicago Tribune
For Delivery(800) 874-2863
www.chicagotribune.com

Daily Herald
For Mail Service 427-4333
www.dailyherald.com

Post Office – Zip Code 60015
707 Osterman Ave.
Window service is provided.
Postmaster: Thomas L. Key
(800) 275-8777
Local: 945-0293
www.usps.com

Hours: Monday-Friday: 8:30 a.m. to 6 p.m.; Saturday: 8:30 a.m. to 2 p.m. Lobby hours: The lobby is open 24 hours, seven days a week.