Village and Township Services

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VILLAGE OF PALATINE

200 E. Wood St. | Palatine, IL 60067
www.palatine.il.us | village@palatine.il.us

Police, Fire & Medical Emergency – 911
General Information – (847) 358-7500
Action Line (24-hour message system) – (847) 705-5200
Administration – (847) 359-9050
Business Licenses – (847) 359-9047
Building & Inspection Services – (847) 359-9042
Community Services – (847) 359-9042
Human Resources – (847) 202-6653
Mayor’s Office – (847) 359-9007
Village Manager’s Office – (847) 359-9030

Inspection Hotline – (847) 359-9042
• Building permits & inspections

Environmental Health Division – (847) 359-9042
• Refuse, recycling & yard waste collection
• Restaurant & grocery store cleanliness

Neighborhood Services Division – (847) 359-9042
• Residential Rental Dwelling License Program
• Property Maintenance Code Enforcement

Engineering – (847) 359-9044
• Flood plains/water & sewer availability

Finance Department – (847) 358-7500
• Water bills • Vehicle stickers • Accounts payable/receivable
• Village financial information • State and local sales tax

Fire Department (non-emergency) – (847) 202-6340
• Public education/presentations • Fire station tours
• Free home fire safety surveys • Fire insurance ratings
• Free blood pressure checks • Fire/ambulance call reports

Planning & Economic Development – (847) 359-9042
• Zoning regulations, variations, special uses
• Plan Commission & Zoning Board agenda items • Business services

Police Department (administration) – (847) 359-9000
• Police procedures • Overnight parking permissions
• Local traffic ordinances

Records – (847) 359-9024
• Police reports • Court dates • Lost, found or missing property

Crime Prevention – (847) 359-9061
• Bicycle registration • Burglar alarm procedures
• Neighborhood Watch programs • Bicycle safety programs
• Free residential & business security surveys

Public Works Department – (847) 705-5200
• Leaf collection • Snow plowing • 50/50 sidewalk program
• 50/50 tree program • Tree problems • Street signs • Street repairs
• Street lights • Flooding • Parkway repairs • Sewer backups
• Water main breaks • Seasonal mulch deliveries • Dead animal pickup

Village Clerk – (847) 359-9051
• Voter registration/polling places • Village ordinance information
• Passport services • Notary services • Freedom of Information Act

PALATINE TOWNSHIP

721 S. Quentin Rd., Ste. 101 | Palatine, IL 60067
(847) 358-6700 | www.palatinetownship.com

SERVICES
• 90-day temporary handicapped parking placards
• County vehicle stickers • Free notary public service
• Employment counseling/placement
• Free township maps, general information
• Liaison with county & state agents
• RTA senior citizens reduced fare permits
• Township cemetery maintenance
• Voter registration & absentee ballot applications
• Weed control

GENERAL ASSISTANCE
• Financial assistance (shelter, utilities, food) • Food pantry
• LIHEAP (Low Income Energy Assistance Program)
• Access to health care • Nicor sharing
• Mobile dental clinic • Referrals to other agencies

ASSESSOR’S OFFICE
• Assessment questions & appeals filing
• Board of review information & filing
• File consolidation & division • Homeowner exemptions
• Property record cards • Real estate transfers
• Senior & tax freeze exemptions
• Tax bill name & address changes • Tax records
• Variance and zoning information • View sidewells

TRANSPORTATION SERVICES FOR SENIORS & PERMANENTLY DISABLED
• Mini buses & van with wheelchair lifts
• Curb-to-curb service • Taxi vouchers

ANNUAL OUTREACH PROGRAMS
• Apple tree campaign
• Child safety & abduction prevention program
• Holiday Adopt-A-Family & Angel Trees programs
• Spring Basket Program • Thanksgiving Basket Program