Social Services

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Waterloo has a wealth of resources to benefit families and residents of our community. We are fortunate to have a community of churches, schools, civic organizations and businesses who respond when there is a need. We have several nonprofit organizations that are here to serve our community and network with the resources to best meet the needs of the residents of Waterloo.

Please use the resources below if there is a need or contact one of the social services organizations to find an answer to your specific request. Waterloo is a supportive community and comes together in the event of a tragedy, crisis or catastrophic need. We are also here for the daily trials and difficulties families experience.

– Written by Kelly Lerch, Monroe County House of Neighborly Service

social services organizations

Human Support Services
(618) 939-4444

Monroe County House of Neighborly Service
(618) 939-8680 (Help Line)
(618) 939-8900 (Office)

St. Vincent DePaul
(618) 792-4059

Waterloo Churches Help Network
(618) 939-4443

Western Egyptian
(618) 939-8715

Counseling & Support Groups

AIDS Hotline
1-243-2437

Alcoholics Anonymous (Human Support Services)
(618) 939-4444

Alzheimer’s Caregivers – Oakhill Nursing Home
(618) 939-3488

Amy Hemingway – Agape Christian Counseling
(618) 939-9089

CASA (Court Appointed Special Advocate)
(866) 785-1645

Griefshare Support Group (First Baptist Church)
(618) 939-9500

Human Support Services (counseling & support groups)
(618) 939-4444

IL Department of Children and Family Services
(800) 25-ABUSE

Karen Lundy, LCPC
(618) 281-9282

Kathryn Mager, LCPC
(618) 281-2172

Life Network
(618) 939-4224

Lutheran Child & Family Services
(618) 443-2228

Monroe County YMCA
(618) 281-9622

Narcotics Anonymous (Human Support Services)
(618) 939-4444

St. Anthony’s Hyland Behavioral Health Center
800-554-9550

TEAMWORK
(Transitioning Exceptional Adults into Meaningful Work) – Violence Prevention Center of Southwestern IL
(618) 939-8114

Employment Assistance

IL Department of Employment Security
(618) 277-5678

IL Department of Human Services
(618) 826-4558

IL Department of Rehabilitation Services
(618) 235-5300

Local Workforce Investment Area / WIA
(618) 939-3332

Energy Assistance

Churches Help Network
(618) 939-4443

House of Neighborly Service
(618) 939-8680

St. Vincent DePaul
(618) 792-4059

Western Egyptian
(618) 939-8715

Food Security

Feed My People
(South County – IL resident – one time)
(314) 631-4900

Hope Christian Church Food Pantry
(618) 939-9089

House of Neighborly Service EFP
(618) 939-8680

St. Vincent DePaul
(618) 792-4059

St. Paul UCC Food Pantry
(618) 939-7123

St. Paul UCC Mary’s Kitchen Martha’s Heart Meals (Monday)
(618) 939-7123

Housing

Bella Vista Apartments (Senior & low income)
(618) 939-5929

HUD Office (Illinois)
(312) 353-5680

Western Egyptian
(618) 939-8715

Legal Assistance (Free)

Land of Lincoln Legal Assistance Foundation
(618) 398-0958

Local Emergency Help

Churches Help Network
(618) 939-4443

House of Neighborly Service
(618) 939-8680

Robert “Odie” Mathews Foundation
www.mcfamiliesinneed.org

St. Vincent DePaul
(618) 792-4059

Songs 4 Soldiers (Combat veterans)
(618) 719-2333

Medical Services

American Cancer Society
(618) 345-7911

American Diabetes Association
(314) 822-5490

American Heart Association
(800) 966-7113

American Red Cross
(618) 397-4600

Bethany Place (HIV/AIDS support, testing and counseling)
(618) 234-0291

Dental Society, Illinois State
(800) 475-4737

Illinois Poison Control
(800) 942-5969

Monroe County Health Department
(618) 939-3871

Transportation Services

American Cancer Society “Road to Recovery”
(618) 288-2320

Helping Hands, Inc. (Medical Transportation)
(618) 239-9900

Monroe-Randolph Transit
(618) 443-9087

Western Egyptian (Seniors over 60)
(618) 939-8880