Waterloo has a wealth of resources to benefit families and residents of our community. We are fortunate to have a community of churches, schools, civic organizations and businesses who respond when there is a need. We have several nonprofit organizations that are here to serve our community and network with the resources to best meet the needs of the residents of Waterloo.
Please use the resources below if there is a need or contact one of the social services organizations to find an answer to your specific request. Waterloo is a supportive community and comes together in the event of a tragedy, crisis or catastrophic need. We are also here for the daily trials and difficulties families experience.
– Written by Kelly Lerch, Monroe County House of Neighborly Service
social services organizations
Human Support Services
(618) 939-4444
Monroe County House of Neighborly Service
(618) 939-8680 (Help Line)
(618) 939-8900 (Office)
St. Vincent DePaul
(618) 792-4059
Waterloo Churches Help Network
(618) 939-4443
Western Egyptian
(618) 939-8715
Counseling & Support Groups
AIDS Hotline
1-243-2437
Alcoholics Anonymous (Human Support Services)
(618) 939-4444
Alzheimer’s Caregivers – Oakhill Nursing Home
(618) 939-3488
Amy Hemingway – Agape Christian Counseling
(618) 939-9089
CASA (Court Appointed Special Advocate)
(866) 785-1645
Griefshare Support Group (First Baptist Church)
(618) 939-9500
Human Support Services (counseling & support groups)
(618) 939-4444
IL Department of Children and Family Services
(800) 25-ABUSE
Karen Lundy, LCPC
(618) 281-9282
Kathryn Mager, LCPC
(618) 281-2172
Life Network
(618) 939-4224
Lutheran Child & Family Services
(618) 443-2228
Monroe County YMCA
(618) 281-9622
Narcotics Anonymous (Human Support Services)
(618) 939-4444
St. Anthony’s Hyland Behavioral Health Center
800-554-9550
TEAMWORK
(Transitioning Exceptional Adults into Meaningful Work) – Violence Prevention Center of Southwestern IL
(618) 939-8114
Employment Assistance
IL Department of Employment Security
(618) 277-5678
IL Department of Human Services
(618) 826-4558
IL Department of Rehabilitation Services
(618) 235-5300
Local Workforce Investment Area / WIA
(618) 939-3332
Energy Assistance
Churches Help Network
(618) 939-4443
House of Neighborly Service
(618) 939-8680
St. Vincent DePaul
(618) 792-4059
Western Egyptian
(618) 939-8715
Food Security
Feed My People
(South County – IL resident – one time)
(314) 631-4900
Hope Christian Church Food Pantry
(618) 939-9089
House of Neighborly Service EFP
(618) 939-8680
St. Vincent DePaul
(618) 792-4059
St. Paul UCC Food Pantry
(618) 939-7123
St. Paul UCC Mary’s Kitchen Martha’s Heart Meals (Monday)
(618) 939-7123
Housing
Bella Vista Apartments (Senior & low income)
(618) 939-5929
HUD Office (Illinois)
(312) 353-5680
Western Egyptian
(618) 939-8715
Legal Assistance (Free)
Land of Lincoln Legal Assistance Foundation
(618) 398-0958
Local Emergency Help
Churches Help Network
(618) 939-4443
House of Neighborly Service
(618) 939-8680
Robert “Odie” Mathews Foundation
www.mcfamiliesinneed.org
St. Vincent DePaul
(618) 792-4059
Songs 4 Soldiers (Combat veterans)
(618) 719-2333
Medical Services
American Cancer Society
(618) 345-7911
American Diabetes Association
(314) 822-5490
American Heart Association
(800) 966-7113
American Red Cross
(618) 397-4600
Bethany Place (HIV/AIDS support, testing and counseling)
(618) 234-0291
Dental Society, Illinois State
(800) 475-4737
Illinois Poison Control
(800) 942-5969
Monroe County Health Department
(618) 939-3871
Transportation Services
American Cancer Society “Road to Recovery”
(618) 288-2320
Helping Hands, Inc. (Medical Transportation)
(618) 239-9900
Monroe-Randolph Transit
(618) 443-9087
Western Egyptian (Seniors over 60)
(618) 939-8880